Privacy Policy

Last updated: September 29, 2026

Frostline Outdoor Lighting ("Frostline Outdoor Lighting," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect through our website, how we use it, and how we protect it.

1. Information We Collect

When you contact us or request a quote through our website, we may collect:

  • Your name

  • Your email address

  • Your phone number

  • Your property or service address

  • Any additional information you voluntarily provide through our contact or quote forms

We may also automatically receive limited technical information about visitors to our website, such as browser type, device information, IP address, and website usage information, depending on the features and services enabled on our website.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and quote requests

  • Contact you about our services

  • Schedule and coordinate Christmas light installation, removal, and storage services

  • Provide services at your property

  • Communicate with you about appointments or service-related matters

  • Maintain appropriate business and customer records

  • Improve our website and services

  • Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes unrelated to our business without your consent, unless permitted or required by law.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information when reasonably necessary to operate our business, including with service providers that assist with website hosting, email, communications, scheduling, accounting, or other business operations.

We may also disclose information where required or permitted by applicable law.

4. Website Forms

When you submit your name, email address, phone number, or address through our website, the information is used to respond to your request and provide or arrange our services.

Submitting information through our website does not automatically subscribe you to marketing communications.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies provided by Hostinger or third-party services to help operate, secure, and improve the website.

We may also use website analytics or other similar tools in the future to understand how visitors use our website. If we do so, those services may collect information such as your IP address, device information, and website activity in accordance with their own privacy policies.

6. Third-Party Services and Websites

Our website may contain links to third-party websites or services, such as social media platforms.

Once you leave our website, your information may be subject to the privacy policies and practices of those third parties. We are not responsible for the privacy practices of external websites.

7. Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, and meet applicable legal or regulatory requirements.

9. Accessing or Correcting Your Information

You may contact us to ask about the personal information we hold about you or to request that inaccurate information be corrected.

Depending on the circumstances and applicable law, you may also have additional rights regarding your personal information.

10. Contact Us

If you have questions about this Privacy Policy or how Frostline Outdoor Lighting handles personal information, please contact us:

Frostline Outdoor Lighting
Email: info@frostlineoutdoorlighting.com
Phone: 250-427-8030

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, or applicable privacy requirements.

The updated Privacy Policy will be posted on this page with the revised "Last updated" date.